In today’s society, the Internet has become an indispensable part of our life, study and work. Therefore, when the Windows 10 computer is unable to connect to the Internet, it may bring great inconvenience to our daily activities. This article will provide three methods to solve the problem that Windows 10 computers cannot connect to the Internet.
Method 1: Network troubleshooting
Network troubleshooting is a built-in feature of the Windows system that can automatically detect and attempt to repair network connection issues.
The steps are as follows:
- Click the “Start” button in the bottom left corner of the computer screen, and then select the “Settings” icon.
- In the setting window, click “Network and Internet”.
- Select “Status” from the left menu, then find “Network Troubleshooting” on the right and click.
Follow the instructions of the troubleshooting wizard.
The system will automatically detect network issues and attempt to fix them. If network troubleshooting does not solve the problem, you can try the next method.
Method 2: Update or reset the network adapter driver
Drivers are the bridge for communication between operating systems and hardware devices. If there is a problem with the driver of the network adapter, you may not be able to connect to the Internet.
Update network adapter driver steps:
- Right click on the “Start” button in the bottom left corner of the screen and select “Device Manager”.
- In the Device Manager, expand the “Network Adapters” category and find your network device.
- Right click on your network device and select “Update Driver”.
- Select “Automatically find updated driver software” and follow the prompts. If an update is found, follow the prompts to install it.
Reset network adapter driver steps:
If the issue remains unresolved after the update, you can try resetting the driver.
- Repeat steps 1 to 3 above.
- Select “Uninstall Device” this time.
- After uninstallation is completed, restart the computer. Windows will automatically reinstall the network adapter driver.
Method 3: Use Kingsoft Antivirus Software to Check Network Issues
Sometimes, the computer cannot connect to the Internet, which may be caused by viruses or malware. Antivirus software can help detect and remove viruses or malicious software from computers, thereby solving network connection problems, such as Kingsoft Antivirus.
The steps are as follows:
Firstly, visit the official website to download the latest version of antivirus software and install it on your Windows 10 computer.
- After installation is completed, run Lian and click on “Kill Virus” on the main interface.
- Select “Comprehensive Kill” and the software will start scanning files and systems on the computer to search for potential viruses or malicious software.
After the scan is completed, the software will list the detected threats. Handle these threats based on the recommended actions of the software.
- After processing, restart the computer, and then try to reconnect to the Internet.
The above are three ways to solve the problem that Windows 10 computers cannot connect to the Internet. In practice, it may be necessary to try different methods based on specific situations, or combine multiple methods to solve problems. I hope these methods can help users who encounter the same problem.
